Our Policies

Check-in & Check-out

Check-in: 3 PM
Check-out: 11 AM

Early check-in or late check-out subject to availability and to be organised in advance.

Payment Policy 

A 50% deposit is required on confirmation to secure reservations.

Full payment is required 30 days prior to arrival.

Security Deposit

A pre-authorisation of $450 is held on 1 day(s) before arrival and voided on 7 day(s) after departure.

Cancellation Policy

Within 60 days of arrival | 95% cancellation fee.

Within 31 days of arrival | 50% cancellation fee.

0% refundable if canceled after.

We highly recommend obtaining travel insurance to cover any cancellation fees. All rates quoted in New Zealand Dollars (NZD) and inclusive of 15% GST.